| Topic |
Details |
| Packing |
1. Fish are packed in double lined squared plastic bags kept @ an average weight of 13.5 - 18kgs per box. Most bags secured with industrial plastic bands.
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2. Plastic Bags are then placed in styrofoam box with card board box on the outside, size: 60x45x30 cm. |
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3. Packing charge to be included in quote
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Types of Packaging
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Ordinary packing |
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Individual packing (Betta, Discus, Arowana and other delicate fish)
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| Heatpack |
Available and will be included for free if needed.
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Shipping & Handling Fee
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To be included in quotes
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Minimum order per fish species
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1/8 box |
| Price |
Available in USD & Mauritius Rupees
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Sizes
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Size of fish mentioned in the Stock List does not include the tail of the fish. Body length only from head to start of the tail. The only exception is for Discus.
All sizes are measured either in Inches or Centimeters. 1 inch = 2.54cm.
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| Payment |
1. Advance payment by Bank Transfer or Cash
2. Orders paid by Cheque will only be processed once the Cheque has cleared.
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Certificates available
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Health Certificates
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Certificate of Origin
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| Freight Charges |
Freight Charges are based on the actual charges from the airline and freight forwarder. We shall not consider this charge as part of our profit.
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Shipping Rates might fluctuate at the Airlines discretion or due to changes in Currency exchange for USD
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| DOA Policy |
Death on arrival is a simple situation in the import/export fish business, DOA rate less than 3% needs to be accepted from buyer |
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All fish are well conditioned in our tanks/fish farms; if there are any DOA, you will have to inform us within 24 hrs. |
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Clear reference photos needs to be sent for DOA Claims. Claim does not included shipping cost and packing charge. |
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Any DOA Claims will be refunded on the next shipment.
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| Banker/Payment |
Account Name : Vaqua Ventures Ltd
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Account No: To be provided once your order is confirmed
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Bank : State Bank of Mauritius Ltd
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Branch : Vacoas |
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Swift Code : To be provided once your order is confirmed
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Please email us a copy of the transfer as soon as possible |
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The shipment would start when we receive cleared funds in our bank account.
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NOTE on DOA
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CICHLID ALL SPECIES HAS NO DOA CLAIMS |